A Walkthrough Of The Software


The Feedback Funnel


Easy-Peasy Feedback Form

Once your customer has submitted their review they will be presented with a follow up page. This will be a page customized to the type of review (positive or negative) that someone entered into the system:

1. Negative Review

Negative Feedback

Below the video the unhappy customer is invited to tell you why they were not happy with your product or service. This will allow you to learn from your customers, and to improve your business based on their feedback.

On top of that you can try to convince the customer to give you a second chance.

2. Positive Review

Positive Review

Below this video is a text box with their review – ready to be copied onto another review site.

  1. Click “copy”
  2. Click on one of the review site logos
  3. Paste the review onto the review site

If you prefer we also have these videos with male actors in them.

It’s A Numbers Game

Some business owners told us that “people are lazy; they won’t go to Yelp or Google+”.

While that may be true for some of your customers, you need to realize that this is a numbers game. The more people you funnel through your review system, the greater the likelihood that some of them will actually leave a positive review on one of the major review sites, like Google+,  Yelp, TripAdvisor or Restaurantica.

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