Screenshots of this amazing tool:
You will get access to your own Dashboard. From here you can look at your reviews, initiate the process to gather more reviews, send emails to your customers, change your settings, and much more,
Quickly add a customer into The Best Review Tool. Get reviews per employee (optional).
Customers will receive an email with an invitation to submit a review. (email can be customized)
The Best Review Tool will automatically send out reminders to customers who have not submitted a review yet. You set how often this email is being sent (recommended is 4 times)
The review page is so simple that your conversions will go through the roof!
You can also send people to a general review page, e.g. with a QR Code. But completion rate will be lower, as it is more work for your customers.
After leaving a positive review the customer will be taken to a Thank You page, with a short video. Here customers are invited to quickly copy their positive review and putting it on one of the main review sites (you control which sites).
Customers will be taken right to your review page on Google, Yelp, or whichever review site you want!
You will be alerted immediately after reviews have been submitted – by email and/or text message.
customers are invited to quickly copy their positive review and putting it on one of the main review sites, like Google+ Business Pages or Yelp (you control which sites).
And what if you get a negative review?
A different landing page, with several questions that will allow unhappy customers to vent their frustrations. You will be alerted right away, so you can try to fix the situation – and save the customer!
The Thank You page will wrap up this review cycle; you can change this page to say anything you want.
Automated email to the customer after leaving a negative review. It’s best to contact that customer as soon as possible, to address their concerns in detail.
If you have a WordPress-based website you can use our plugin to post the reviews on your website. You set the threshold (recommended is: 4 stars and above). Non-WordPress sites can use an iframe option to stream the reviews onto your site.
The system automatically invalidates review pages that have already been used.
The My Feedback Tab of The Best Review Tool will show you the most recent reviews and average review score, both from within our tool and from Google+ and Yelp.
On the Reporting tab you can get a quick overview of all your internal reviews.
You can see which employees did well..
… and which did not. Reviews by employee are optional, and should be used with care!
